Release Notes for 06/11/2015

Table of Contents

Android: Supported Versions Update Cloud will no longer support Android versions 1.x or 2.x. Android versions 3.x and above are supported.

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Navigator and Designer: Guided Path Shortcuts

Designers will be able to build shortcuts into Guided Path Steps that will automatically start new Guided Paths within the same session, when clicked by an Agent. 

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API: Create Session API

Previously, the Portal UI integration could only launch Cloud in a new browser tab/window. Going forward, a new API will allow the new session to load directly into the current browser tab/window. A notification icon (orange triangle with an exclamation point) appears in the New Session tab to ensure that the Agent sees it.

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