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Seminar |
Configure |
Implement |
Prepare |
Optimize |
Connect |
Description |
Apply upfront configurations and understand management interfaces. |
Setup agent scripts and self-service content for production launch. |
Quickly get your trainers up to speed and ready for service delivery. |
Evolve your agent performance by analyzing and optimizing your process. |
Streamline your agent processes by integrating your agent desktop applications. |
Who should attend? |
Managers |
Process Owners and Content Creators |
Supervisors / Coaches |
Managers and Analysts |
Managers and IT Staff |
Duration |
1 Hours |
1.5 Hours |
1.5 Hours |
1 Hour |
1.5 Hours |
Material |
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Register Now! | Register Now! |
Register Now! |
Register Now! |
Register Now! |
Training Seminars
Modified on: Mon, 3 Oct, 2016 at 4:09 PM
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