Like many online content creation tools that you might use, Support.com takes advantage of the editing expertise of TinyMCE for the content editor functionality, including over 40 editing features.
What is TinyMCE?
TinyMCE is a powerful, user friendly editor tool to create and edit content. A company called Ephox created TinyMCE for other software companies to use in their own software. The makers of TinyMCE are experts in editor tools so that the companies who use them can focus on their own core competencies. Similar to content editing toolbars you are already familiar with in software such as Microsoft Word, or WordPad, TinyMCE provides a variety of content editing options.
Support.com periodically updates the version of MCE used in the product. The TinyMCE editor is designed to be so intuitive that it doesn't really need documentation, but the article below gives a high-level overview of some of the benefits.
What editing tools does TinyMCE provide?
Quickly insert bullets, numbered lists, graphics, links, tables, and more with the TinyMCE content editor. Editing options appear at the top of the Support.com page while in Edit mode.
Can I remove formatting I've already applied to the page?
Yes. Click the code formatting button at the end of the editing toolbar. Click OK when prompted to verify removing all formatting. Note: This will also remove any inserted items on the page.
Can I insert my own code?
Yes. Just click on the code snippet button and insert your own code.
TinyMCE accepts the following coding languages:
Does TinyMCE work across different browsers?
Yes. TinyMCE works seamlessly across multiple browsers including Firefox, IE, Chrome, Opera, and Safari.
If you have questions about using this feature or need help implementing it, contact the Help Desk.