Issue

While working from a sandbox environment, when clicking on the ANALYTICS tab, the following alert notification appears and the page content remains blank:



 

"Failed to open document, file not found."


Why is this happening?

This error message is being displayed because Analytics are not currently supported within sandbox environments. 


Are there any workarounds?

APIs can expose the data from a sandbox environment. 


Please contact us at help@support.com for further assistance if needed.