The Support.com Status Page at https://status.support.com gives you a real-time update on the performance of the Support.com Cloud App and Cloud Relay:
The Status Page offers transparent view of the service up-time over the last week. For each day you can see whether each service was:
- Up and available
- Degraded, with some users or some features affected
- In planned maintenance
Click cloud app or cloud relay in the first column of the table to see a history of issues for each service.
You can access the Status Page by visiting http://status.support.com or by clicking the link in the System Compatibility Check window.
You access this window by choosing System Test from the user menu in the upper right-hand corner of the application: