To edit a Guided Path/Support Article:
In the Manage Content screen, click the Edit icon (pencil) with the Guided Path or Support Article you wish to edit selected (Click the View icon (eye) to view a read-only version).
The Content Designer screen (see Content Designer Screen; opens a new article) appears for the selected Guided Path/Support Article and displays the current Steps that make up that Guided Path/Support Article.
- Add, edit, or remove Steps, as described in Adding and Organizing Steps (opens a new article).
- Configure dispositions and service report options as described in Service Report and Dispositions (opens a new article).