To manage the Categories for an existing Path or Article:

In the Manage Content screen, click the Categories icon (four rectangles) with the Guided Path/Support Article for which you want to change Categories selected.

The Edit Categories popup appears for that Path.


Select one or more Categories for the Guided Path/Support Article by clicking them in the popup. Selected categories appear with a green border. If you select a Category by mistake, click it again to deselect it.Click the Save button when finished. Cloud will:

  • Update the Categories to which that Guided Path/Support Article is assigned.
  • Close the popup.
  • Return you to the Manage Content screen.