Click Path Details at the top left of the Visual Content Designer screen to expand the Content Details section for that Guided Path/Support Article.
The Guided Path Details popup appears. This popup allows you to edit some or all of the following:
- Name of the Guided Path/Support Article. To rename the Guided Path/Support Article, enter the new name in this field (required).
- Description of the Guided Path/Support Article.
- Keywords for this Guided Path/Support Article appear as Tags. Tags help agents find Guided Paths/Support Articles quicker, especially if your company has many to choose from. If you add a tag by mistake, click the Remove icon (X) to remove it.
- Categories that the Guided Path/Support Article is assigned to, if any. If you add a Category by mistake, click the Remove icon (X) to remove it.
