You can import a Microsoft Word document (.docx) or PDF directly into a Guided Path. Note: This option is not available for Support Articles. Generally, importing a Word document preserves most formatting.


You can then manually separate either type of document into multiple Steps. To do this:

Click the Import Document button at the top left of the Visual Designer Content screen in the Step Library.



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The Import Document function opens. Drag and drop the .docx or .pdf file into the Drag Documents Here area or click Upload File(s) and navigate to the selected file(s).


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Insert Step breaks by clicking inside the imported text or image. You can also copy and paste text from a PDF into the Path Details fields. To remove a Step break, click the X icon next to that break to remove it.

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