You can import a Microsoft Word document (.docx) or PDF directly into a Guided Path. Note: This option is not available for Support Articles. Generally, importing a Word document preserves most formatting.

You can then manually separate either type of document into multiple Steps. To do this:

Click the Import Document button at the top left of the Visual Designer Content screen in the Step Library.


The Import Document function opens. Drag and drop the .docx or .pdf file into the Drag Documents Here area or click Upload File(s) and navigate to the selected file(s).


Insert Step breaks by clicking inside the imported text or image. You can also copy and paste text from a PDF into the Path Details fields. To remove a Step break, click the X icon next to that break to remove it.