To quickly edit a Skill:
- Click the Quick Edit icon (lightning bolt) for the Skill you want to edit.
The Quick Edit pane expands for that Skill.
- You may edit any of the following information in the appropriate field(s):
- Click the Update button to save your changes.
Support.com Cloud will do the following:
- Update the Skill.
- Close the Quick Edit pane and return you to the Skills screen.
To quickly add or remove one or more user(s) to/from the Skill:
- Click the Edit icon (people) for the Skill you want to edit.
The Skill Details pane appears for the selected Skill.
- Assign and remove user(s) as follows:
- To assign users to the Skill, browse the Available Users table to find the user(s) to assign, and then click the Add to Assigned User button for each user you want to assign. The assigned user(s) will appear in the Assigned Users table.
- To remove assigned users from the Skill, browse the Assigned Users table to find the user(s) to remove, and then click the Remove from Assigned Users button for each user you want to remove. The removed user(s) will appear in the Available Users table.
- Click Update to save your changes.
Support.com Cloud will:
- Update the user assignments for the Skill.
- Close the Skill Details pane and return you to the Skills screen.