To add a new Connect page to Support.com Cloud:

  1. In the Manage Connect Pages section of the screen, click the green Add New button at the top right of the table.

    The Remote Connect Pages screen appears for the new Connect page.

  1. Enter the following information in the appropriate fields:
  • Connect Page Name: Enter a name for the Connect page.
  • URL: Enter the URL for the Connect page. Your company must own the domain name and be able to add a redirect to Support.com Cloud from within that domain.
  1. Click Save.

Support.com Cloud will do the following:

  • Add the new Connect page.
  • Make the Connect page available to Agents for remote control connections to consumers.