On the Admin tab, hover over the Integration tab and select Access Points to reach the Configure Access Point Screen. Configuring Access Points allows you to generate authorization tokens necessary to use the Support.com REST APIs, and lets you set up useful procedures via Event Subscription.

The controls on the Access Point - Overview page manage the configurations described on the Access Points: Configuration and Access Points: Event Subscription pages.

Click the green + Add New button to reach the Configuration Details page for a new Access Point

Click the Show drop-down box to change the number of displayed entries

Click the Lightning Bolt icon to Quick Edit an Access Point

Click the Pencil Icon to reach the Configuration Details page for an existing Access Point

Click the Circled Up Arrow icon to enable an Access Point

Click the Slashed Circle icon to disable an Access Point

Type in the Search Box to Search existing Access Points

Further details regarding Configuring Access Points and the Configuration Details page can be found in the Developer Documentation. Click here.