On the Admin Tab, hover over the Integration tab and select "Access Control" to reach the Configure Access Control Screen.
The Configure Access Control screen restricts the IP addresses from which Agents and Supervisors can access Support.com Cloud.
Click the green "+ Add New" button to reach the Configuration Access Control page for a new IP.
Click the "Show" drop-down box to change the number of displayed entries.
Click the Trash Can icon to delete an IP.
Click the Pencil Icon to reach the Configuration Details page for an existing IP.
Click the Circled Up Arrow icon to enable an IP.
Click the Slashed Circle icon to disable an IP.
Type in the Search Box to Search existing IP.
Configurations Access Control Page
Clicking the "+Add New" button or the Pencil icon on an existing IP reaches the Configure Access Control Page.
Type the IP name into the Name box.
Click the IP Format drop-down to select the IP format. Choosing an IP format will allow the IP Address box to appear.
Type the IP Address into the IP Address box.