Defining an Access Point allows an external application to integrate with Support.com Cloud via the REST API.
Display Name: Name of the Access Point that will appear in the table on the Configure Access Point screen.
Client ID: ID that will be used to uniquely identify the Access Point configuration. The external application will use this to reach out to Support.com Cloud while making API calls
Client Secret: This value is automatically generated once the Display Name and the Client ID are set. You use this value in conjunction with the Client ID for OAuth2 authentication.
API Account: This user account is used internally by Support.com Cloud for auditing access to the data objects via the REST API. The role assigned to this user account is the API role. Select a pre-configured Support.com Cloud API user or create a new one.
Once the values of the Access Point have been determined, The Client ID and Client Secret can be input into the REST API to allow external applications to make direct requests into Support.com Cloud. Instructions on how to input a Client ID and Client Secret can be found in the developer documentation, click here.