Release Notes for 6/7/2018 (74)
- Self-Support: Additional Metadata
- Designer: Step Library Design Overhaul
- Designer: Support for SVG Icons
- Admin: Custom Messaging
Self-Support: Additional Metadata
Guided Paths and Support Articles can now be assigned a product Family, Brand name, and Model number, enabling better content organization and eventually more precise search capabilities.
Designer: Step Library Design Overhaul
The Step Library UI received significant design improvements to streamline the content designer experience.
Note: This release does not change the underlying step data or step metadata. This change simply makes the tags more visible and searchable.
Designer: SVG Icons Support
SVG files are now supported in addition to JPG and PNG files for icons in Manage Categories, providing more and better options for icons.
Admin: Custom Messaging
The connection messages sent by Agents via SMS and Email can now be customized to provide you more control of your Users' experience. Send an email to firstname.lastname@example.org to request customization to the messages your Agents send to Users.