Release Notes for 10/02/2018 (77)
Admin: 9/25/2018 - Planned Maintenance Window for Support.com Cloud System
During this maintenance window, Support.com Operations team will be migrating the Support.com Cloud platform to Amazon Web Services (AWS) which offers more resiliency and availability.
- Start Time: September 25, 2018 09:00pm PDT
- End Time: September 25, 2018 09:30pm PDT
During the Maintenance, the Cloud system and all associated services will be offline.
To report any technical issues after the maintenance is complete, please login to help.support.com and create a ticket.
Reminder: You can always check status.support.com for real time insight into Support.com's status.This page is often more effective than calling the support hotline, and should be your first step. Note that you can click the link on "cloud app" to get details.