Release Notes for 12/3/2018 (78/79)
- Navigator: Easier Session Search for Agents
- Designer: New View Source Option
- Admin: Read-only Consumer Data
- Self-Support: Share Direct Links to Consumer-facing Guided Paths (Latest Builds Only)
Navigator: Easier Session Search for Agents
We've assembled the most useful search parameters at the top of the Session search page to make existing Sessions easier to find for Agents.
Designer: New View Source Option
The View Source option allows the code and tags of a Path to be viewed without opening the Path for editing, creating less risk to content and allowing quality control tasks to proceed much more quickly.
Admin: Read-only Consumer Data
Admins can now set Consumer data to Read-only, keeping the data safe from accidental changes.
Self-Support: Share Direct Links to Consumer-facing Guided Paths (Latest Builds Only)
Chat Agents may share a link to a Consumer-facing Guided Path directly with a Consumer through Chat, getting the Consumer the support they seek faster and allowing the Agent to proceed to more Consumers in need of support. This feature gives useful links only for the most recent versions of self-support, as can be seen in our beta at http://get.support.com/