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Frequently Asked Questions (FAQ's)

What is the purpose of selecting resolved/unresolved before closing a session?

Tue, 31 Jan, 2017 at 6:44 AM

Where can I see an example of the Cloud SDK embedded into a mobile app?

Wed, 30 Mar, 2016 at 2:30 PM

How do I optimize Support.com Cloud SDK for JS for mobile browsers?

Mon, 13 Jun, 2016 at 8:20 PM

Ensure that a PC will auto-logon after a reboot using the RANG Toolbar

Wed, 15 Mar, 2017 at 12:27 PM

How to search for unassigned sessions?

Thu, 30 Mar, 2017 at 5:19 AM

How can I search for old/closed session?

Wed, 3 May, 2017 at 12:14 PM

How to Send Individual Steps of Guided path to Consumers for Future Reference?

Thu, 30 Mar, 2017 at 11:22 AM

Can I download session recording?

Thu, 30 Mar, 2017 at 12:00 PM

How can I send survey to consumer For a session?

Wed, 3 May, 2017 at 12:22 PM

How can I add 2 mahinces in a same session?

Wed, 3 May, 2017 at 12:08 PM