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Frequently Asked Questions (FAQ's)
How do I create a team and assign agents in Support.com Cloud?
Fri, 9 Dec, 2016 at 3:46 PM
How do I set up a Calling Card shortcut?
Fri, 9 Dec, 2016 at 3:48 PM
How do I set up a Connection page?
Fri, 9 Dec, 2016 at 3:48 PM
How do I create a Sandbox environment?
Fri, 9 Dec, 2016 at 3:50 PM
How to restrict users to login from certain IP address?
Tue, 21 Mar, 2017 at 12:36 PM
How to Change the default content language that your agents and consumers will see your Guided Paths and Support Articles?
Wed, 3 May, 2017 at 12:11 PM
How to make any guided path start by default in a new session?
Wed, 3 May, 2017 at 12:14 PM
What are the different types of Remote control access level does support.com cloud has?How to configure Remote control access?
Wed, 3 May, 2017 at 12:16 PM
How to configure which category to be shown on agent screen when starting a session or adding an activity in Support.com Cloud?
Thu, 30 Mar, 2017 at 10:12 AM
Self Support chat is not working. It show "invalid skill". What should we do?
Fri, 31 Mar, 2017 at 12:47 PM
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